Refund policy

Returns and refunds

We want you to be happy with your stickers. If something has gone wrong with your order, we will put it right.

Damaged, faulty or incorrect items

If your order arrives damaged, or you receive a sticker you did not order, email us at hello@stickerstheory.com within 7 days of delivery. Include your order number and a photograph of what arrived.

We will send a replacement or refund you in full, whichever you prefer. You do not need to post anything back to us.

Change of mind

We do not accept returns for change of mind. Our stickers are low-value items and return postage would cost several times the price of the order, which benefits neither of us. Please check the design, and ask us about size, before you order — we are happy to answer questions at hello@stickerstheory.com.

Cancelling or changing an order

Orders are usually handed to India Post on the same or next business day. If you need to change or cancel an order, email us as soon as possible. If the parcel has not yet been dispatched we can almost always help. Once it has been handed over we cannot recall it.

How refunds are issued

Approved refunds are returned to the original payment method — the same UPI account, card or bank account you paid from. Refunds are processed within 2 business days of approval and typically appear within 5–7 business days, depending on your bank.

Shipping charges are refunded when the entire order is refunded because of a fault on our side.

Non-delivery

If your tracking has not moved for 10 business days, contact us and we will raise it with India Post and either resend your order or refund it.

Questions

hello@stickerstheory.com · +91 78992 22034